PaceOS
Business Case & Investor Pitch · 2026

The First End-to-End Intelligent Operating System Built for PACE

The intelligence PACE has always needed.
The platform it's never had.

"200 programs, 91,000 participants, zero intelligent operating systems. Until now."
See the Opportunity The Ask →
Executive Summary

The Opportunity in One Paragraph

PACE (the Program of All-Inclusive Care for the Elderly) is the fastest-growing segment in American senior care, with 200 programs operational as of early 2026, 91,000+ participants, and 20+ new programs opening annually. These organizations are simultaneously a clinical provider, risk-bearing health plan, and social services agency — yet every single one runs on a broken patchwork of 8–14 disconnected systems, none of which were built for PACE. Grove PACE is the solution that doesn't yet exist: the first end-to-end intelligent operating system for PACE: cloud-native, AI-powered, and built to run every functional area of a PACE organization from enrollment through CMS encounter submission.
200
PACE Programs Active
As of early 2026, a historic milestone
91K+
Participants Enrolled
Growing 15–20% annually
8–14
Disconnected Systems
Per average PACE organization today
0
Intelligent OS for PACE
No end-to-end intelligent OS exists. Until now.
What Grove PACE Does
A cloud-native, AI-powered OS providing a single, fully integrated platform to run every functional area of a PACE organization, from initial outreach and enrollment through clinical care, compliance, health plan operations, and CMS encounter submission.
Why Now
The PACE sector hit an inflection point in 2024–2025. Twenty-five new programs opened in 2024, the most in history. PE and VC firms have flooded capital into the space. New entrant PACE organizations are making technology decisions right now, with no good options to choose from.
Investment Ask
Grove PACE is seeking $12–15M in Seed/Series A funding to build the full platform, hire aggressively across engineering and sales, and establish an unassailable market position in the 18-month window before this opportunity becomes obvious to larger players. Profitability projected by Year 4.
01 · The Problem

PACE Organizations Are Running on Duct Tape

PACE organizations are arguably the most operationally complex entity in American healthcare. They function simultaneously as a provider (clinical care delivery), a health plan (capitated Medicare & Medicaid), and a social services agency. Yet the technology available to them is an afterthought: designed for hospitals, SNFs, or commercial health plans, with PACE bolted on as a niche use case at best.

The Fragmentation Problem

A typical PACE organization today operates with 8–14 separate technology systems, including:

Clinical / EMR
  • Generic ambulatory EMR (Epic, Netsmart, eCW)
  • Not built for IDT workflows
  • No PACE-specific care plan templates
  • No built-in PACE regulatory compliance
Enrollment / CRM
  • Spreadsheets or generic CRMs
  • Not built for PACE eligibility workflows
  • No state/CMS enrollment integration
  • Manual referral tracking
Revenue Cycle / Claims
  • Generic RCM platforms (Waystar, Availity)
  • No PACE-specific capitation logic
  • Risk adjustment managed manually
  • Encounter data submission errors
Quality / Compliance
  • Spreadsheets for SDRs, grievances, incidents
  • Manual appeals tracking
  • No automated CMS audit prep
  • Siloed from clinical workflows
The average PACE organization spends an estimated 15% of total operating expenses on administrative and back-office support, much of which is driven by the cost of managing disparate systems, manual data re-entry, and compliance work that has no technology backbone.

Why Generic Solutions Fail PACE

Requirement Generic Hospital EMR Generic Health Plan Platform Grove PACE
IDT care plan workflows✗ Not supported✗ Not supported✓ Native
PACE eligibility & enrollment✗ Manual~ Partial✓ End-to-end
Dual capitation (Medicare + Medicaid)✗ Not applicable~ MA only✓ PACE-native
Risk adjustment (CMS-HCC + frailty)✗ Not applicable~ MA only✓ PACE-native
SDR / Grievances / Appeals✗ Not supported~ Generic✓ PACE-regulatory
CMS encounter data submission✗ Manual/consulting~ Workarounds✓ Automated
Integrated data platform✗ Siloed✗ Siloed✓ Unified
PACE-specific analytics✗ None✗ Generic BI only✓ Purpose-built
02 · Current Technology Landscape

What Exists Today — And Why It Falls Short

After thorough market research, there is no end-to-end intelligent operating system built natively for PACE available in the market today. The PACE sector is a classic example of an underserved niche market at the exact inflection point where a vertical SaaS solution becomes viable and valuable.

VendorPrimary MarketPACE RelevanceCritical Gap
Netsmart CareFabricBehavioral health, post-acuteSome PACE clients use for EMRNo health plan backend, no capitation/RCM, no PACE quality module. KLAS satisfaction declining.
WellSkyHome health, hospiceLimited PACE useNot designed for PACE's dual-capitation model. No enrollment or quality compliance workflow.
PointClickCareSkilled nursing, senior livingSome PACE interestSNF-oriented; does not support PACE's community-based, health plan architecture.
Epic / Oracle HealthLarge hospitals, health systemsSome large PACE orgs$5–20M+ implementation cost. Built for hospitals, not PACE clinics. Inaccessible for most PACE orgs.
Salesforce Health CloudGeneric CRM / healthSome use for enrollmentNo clinical, no RCM, no quality. Requires massive custom development. High ongoing cost.
athenahealth (athenaOne)Ambulatory care, physician practicesGrowing PACE interest — now a preferred PACE EMR by some programsStrong ambulatory EMR but no PACE health plan backend, no capitation management, no SDR/grievance module, no dual-capitation RCM. Requires heavy customization for PACE regulatory workflows.
CollabriOS (PaceLogic)PACE-specific — claims end-to-endActive in PACE marketLegacy UX with no meaningful AI layer. No FHIR-compliant API or real interoperability. Limited integration capability. Design and architecture reflects a prior generation of healthcare software — organizations have moved off it in favour of modern platforms.
MedVision QuickCapPACE health plan back-endActive in PACE marketFocuses exclusively on health plan operations and capitation management. No clinical EMR, no IDT workflows, no compliance or quality module. A partial solution that still requires 6–10 additional systems alongside it.
Spreadsheets / manual toolsExtremely common in PACEUsed for SDRs, grievances, IDTThe single largest operational risk in PACE today.
This is the classic vertical SaaS wedge: a market large enough to build a meaningful business, complex enough to require deep domain expertise, and ignored by horizontal platforms who cannot justify the investment to serve it properly.
03 · Market Opportunity

A Historic Inflection Point

The PACE sector reached a historic milestone in early 2026 when the 200th program opened. This followed 25 new program openings in 2024, more than the prior four years combined, driven by CMS expansion mandates, Medicare Advantage saturation, and an aging population that demands community-based alternatives to nursing home care.

$70M
2026 TAM — Current Market
200 programs · $150K–$350K ACV · ARR range $30M–$70M
$128M
2028 TAM — Projected Growth
280–320 programs · $175K–$400K ACV · ARR range $49M–$128M
$225M
2030 TAM — At Scale
350–450 programs · $200K–$500K ACV · ARR range $70M–$225M
60–80
New Entrant Programs
Opened 2022–2025, making tech decisions now. Our primary ICP.
The For-Profit / PE Shift
Between 2016 and 2022, for-profit PACE organizations grew by 182% while nonprofits grew by just 6%. PE and VC-backed organizations now represent the fastest-growing buyer segment, with the highest willingness to pay for enterprise technology that drives ROI.
The PACE Financial Model — Why ROI Is Massive
PACE operates on capitated payments: a fixed per-member-per-month amount from CMS and Medicaid. A 300-participant program manages $10M–$20M in annual capitated revenue. At this scale, a technology platform that improves risk adjustment by even 3–5% pays for itself in weeks.

Conservative, subscription-only view. Add-on revenue from data services, implementation, training, and population health analytics will expand revenue per customer substantially.

Market data sourced from CMS PACE enrollment reports, National PACE Association (NPA) 2024 State of PACE, and comparable vertical SaaS benchmarks in healthcare technology. ACV ranges reflect modular pricing assumptions; final pricing is under active development. Forward-looking projections (2028, 2030) are illustrative modelling estimates based on CMS expansion trends and adjacent managed care technology market growth rates; they are not audited financial forecasts.

04 · The Solution

Grove PACE — The Six Core Modules

Grove PACE is a single, cloud-native platform that replaces every major technology system a PACE organization uses, from first community referral to final encounter submission to CMS, with the first end-to-end intelligent operating system built exclusively for PACE.

Module 1
CRM — Outreach & Enrollment
  • Referral tracking and community outreach management
  • PACE eligibility screening workflows
  • State and CMS enrollment submission automation
  • Participant onboarding and orientation workflows
  • AI-powered lead scoring and market penetration analytics
  • Disenrollment tracking and appeals
Module 2
Clinical — First-Ever Built-for-PACE EMR
  • PACE-native Physician and IDT documentation and workflows
  • Comprehensive care plan creation and management
  • PACE Center scheduling and transportation coordination
  • Home care scheduling and visit management
  • Medication management and pharmacy integration
  • AI-assisted clinical documentation and HEDIS capture
Module 3
Quality & Compliance
  • Service Determination Request (SDR) management
  • Grievances and appeals with regulatory timelines
  • Incident reporting and investigation workflows
  • CMS audit preparation and documentation management
  • State Medicaid compliance reporting
  • Quality measure dashboards and PACE-specific KPIs
Module 4
Health Plan Backend
  • Dual capitation management (Medicare + Medicaid)
  • Risk adjustment automation (CMS-HCC + frailty scoring)
  • Encounter data submission to CMS and state Medicaid
  • Claims processing for contracted providers
  • Prior authorization management
  • Revenue cycle management and financial reporting
Module 5
Data Platform & Analytics
  • Unified participant data lake across all modules
  • Real-time operational and financial dashboards
  • Population health analytics and risk stratification
  • Predictive modeling for hospitalization and utilization
  • Data science workbench for advanced analytics
  • Regulatory and CMS reporting automation
Module 6
Integration & API Layer
  • HL7 FHIR-compliant API for external integrations
  • Lab, pharmacy, and specialist network connections
  • State HIE and Medicaid system integration
  • CMS data submission pipelines
  • Third-party vendor integration marketplace
  • Telehealth and remote monitoring connectivity
Six core modules. And much more.
Community Support Module: Coordinating social services, community resources, and participant support networks, closing the loop on PACE's community care mission.
Patient & Caregiver Portal: A dedicated experience for participants and their families: care plans, visit schedules, medication lists, and secure messaging with the care team.
Predictive Hospitalization & Risk Intelligence: ML models that identify participants at elevated risk for hospitalization or ER use, enabling proactive, preventive intervention before a crisis occurs.
Culturally Sensitive Care: Participant-level language, cultural, and dietary preferences embedded across all clinical and operational workflows. Not an add-on; a core design principle.
AI-Native by Design
Every module, core and extended, is built AI-native. Intelligence woven into every workflow, every screen, every decision.
Built with security in mind
HIPAA Compliant · PHI-Safe Architecture · End-to-End Encryption · Full Audit Trail · Role-Based Access Control
05 · Grove — Intelligence Platform

And then there's Grove.

Grove
The Intelligence Engine Inside Grove PACE

The other six modules digitize your workflows. Grove makes you exceptional. It's the clinical intelligence layer embedded across every module — regulatory-aware, proactive, and built for one model of care: PACE.

Featured · Daily Intelligence Workspace
MyGrove — Where Intelligence Becomes Personal
Every provider begins their day in MyGrove, a living workspace that knows what matters most right now. Grove lines up critical work, stays live and listening, and responds the way a trusted clinical partner would. Three modes shape every session: Clinical for day-to-day participant care and open tasks, Research for deeper clinical and regulatory exploration, and Coaching for peer review recommendations and personal development.
Context
What Grove knows about today: participant priorities, care gaps, and team alerts, surfaced before the first interaction.
Evidence
The source behind every recommendation: clinical literature, regulatory guidance, and population data, always cited.
My Snapshot
A personal performance view for every provider, and a trusted window into team growth for leadership.
MyGrove is not a dashboard. It is a daily ritual.
Regulatory Intelligence
Grove reads 42 CFR Part 460 so your team doesn't have to. Every documentation decision is cross-referenced against current CMS requirements in real time, surfacing gaps before they become deficiencies. Grove also understands state-specific Medicaid rules and regulatory variations, so programs operating across multiple states are always working to the right standard.
Peer Review, Human-Led
Grove pre-analyzes documentation and flags gaps — then steps aside. Every finding is labeled "Grove flagged — your decision pending." Clinicians decide. Grove learns. The loop never breaks.
The Trust Index
Grove measures its own adoption quality — not just usage volume. Every provider sees in real time how often Grove aligned with their instincts, where they chose to decide alone, and how that partnership has grown. This is the flywheel: each interaction makes Grove smarter, more trusted, and harder to replace.
Grove is the reason Grove PACE cannot be replicated.
This is Grove PACE's secret sauce — the reason organizations that choose us will never leave, and the reason competitors will spend years trying to catch up. Less burnout. Better documentation. Defensible peer review. And a clear, traceable record of responsible AI use for CMS.
06 · ROI for PACE Organizations

One of the Strongest ROI Stories in Healthcare IT

PACE organizations are at full financial risk. Every dollar of operational efficiency and every dollar of revenue capture improves their bottom line directly. Model based on a mature PACE organization with 300 enrolled participants generating approximately $25M in annual capitated revenue.

Payback in under 60 days.
At indicative contract values (to be confirmed through modular pricing), a PACE organization can expect full payback in under 60 days on even the conservative ROI scenario, making Grove PACE one of the strongest ROI stories in any healthcare IT category.

Revenue Enhancement

Value DriverConservativeOptimistic
Risk Adjustment Improvement+$750K/yr+$2M/yr
Enrollment Growth+$1.25M/yr+$2.5M/yr
Reduced Disenrollment+$500K/yr+$1.25M/yr
Total$2.5M/year$5.75M/year

Cost Reduction

Value DriverConservativeOptimistic
Admin & Operational Efficiency$300K–$500K/yr$800K–$1.2M/yr
Technology Stack Consolidation$150K–$250K/yr$400K–$600K/yr
Hospitalization Reduction$300K/yr$750K/yr
Compliance Risk Reduction$500K risk avoidance$2M+ risk avoidance
Total$1.25M/year$4.55M/year

Note: InnovAge, the largest PACE operator, paid $21M+ in CMS settlements, illustrating the compliance risk avoidance value alone can dwarf a typical Grove PACE contract.

07 · Revenue Model & Go-to-Market

Start Smart. Scale Fast.

Pricing Philosophy
Grove PACE will be priced on a modular, per-participant-per-month basis, reflecting the specific modules deployed and participant volume. As a reference point, leading EMR-only solutions charge $55–$75 PPPM for clinical documentation alone. Grove PACE covers CRM, EMR, Quality & Compliance, and Health Plan backend in a single platform. Final pricing is under active development and will be shared with prospective clients and investors on request.
Startup
Modular Pricing
Pre-launch or <100 participants · Entry-tier bundle
  • Modular pricing — EMR-only entry point available
  • Core compliance & enrollment modules
  • ~40–60 programs in market
Growth
Modular Pricing
100–300 participants · Core + Compliance bundle
  • Modular pricing — Core + Compliance bundle
  • Full clinical + compliance platform
  • ~80–100 programs in market
Enterprise
Custom Pricing
600+ participants · Enterprise & multi-site
  • Custom enterprise pricing + premium services
  • Multi-program dashboards
  • ~10–20 operators in market
Phase 1
Year 1 · Anchor Customers
Land with Compliance
  • Target 60–80 programs opened 2022–2025, with minimal legacy tech
  • Offer 2–3 founding partner orgs deeply discounted pricing ($30K–$60K/yr)
  • Lead with Quality & Compliance for immediate CMS pain relief
  • NPA conference presence established
  • Target: 5–8 clients, $600K–$1M ARR
Phase 2
Year 2 · Channel Development
Expand with AI
  • PACE Technical Assistance Center partnerships active
  • 3–4 enterprise sales reps hired
  • Upsell clinical and AI documentation modules
  • PPPM expansion revenue as clients grow enrollment
  • Target: 20–30 clients, $3M–$5M ARR
Phase 3
Year 3–5 · Market Dominance
Scale & Entrench
  • Enterprise multi-site operator contracts ($350K–$1M+)
  • Data platform network effects compounding
  • 100+ clients → de facto PACE standard
  • Strategic M&A conversations begin
  • Target: 130–160 clients, $28M–$45M ARR
08 · Financial Projections

Path to Profitability

Projections are illustrative modelling estimates based on sector benchmarks and comparable vertical SaaS businesses. PPPM pricing is under active development using a modular framework by participant volume and module set; final pricing will reflect the full scope of Grove PACE relative to point solutions in market. Churn assumption: 8% (conservative for vertical SaaS). Implementation revenue recognized over 6 months. Gross margin at scale: 85%.

$0.8M
Year 1
5–8 clients
$4M
Year 2
20–30 clients
$10M
Year 3
50–70 clients
$20M
Year 4
80–110 clients
$36M
Year 5
130–160 clients
YearClientsARRGross MarginEBITDACumulative Cash
Year 15–8$0.8M55%$(3.2M)$(3.2M)
Year 220–30$4M62%$(2.2M)$(5.4M)
Year 350–70$10M70%$(0.5M)$(5.9M)
Year 480–110$20M74%$3.5MBreakeven
Year 5130–160$36M76%$9M+$3M+
Grove PACE reaches EBITDA profitability in Year 4 and cumulative cash breakeven by Year 4/early Year 5, assuming the $12–15M raise. The business becomes self-funding from Year 4 onward with no additional capital required.

Built to Lead. Strong Exit Optionality.

Grove PACE is being built to become the defining technology platform for PACE: a category leader with lasting market power. We are not building to sell. We are building to matter. That said, the strategic value of what we are creating means that by Year 4–5, Grove PACE will represent a compelling acquisition opportunity for multiple large-scale acquirers, should that ever align with our mission.

Epic / Oracle Health
Deep strategic alignment: Grove PACE fills a meaningful gap in their managed care portfolio. High natural fit if strategic paths converge.
PointClickCare / MatrixCare
A natural adjacency: Grove PACE extends their post-acute footprint into community-based managed care, a segment they cannot credibly enter organically.
Netsmart / WellSky
Both serve fragments of the PACE market today. Grove PACE represents the complete solution neither has been able to build, representing strong strategic complementarity.
PE Rollup / Managed Care Tech
Cotiviti, Inovalon, Evolent: Grove PACE's risk adjustment engine and data platform are highly complementary assets for any managed care technology platform seeking PACE exposure.
09 · The Ask

Join us in building the future of PACE.

Raising $12–15M Seed / Series A
To build the product fast, hire aggressively, and establish an unassailable market position before the window closes
Year 4 EBITDA Positive Strong Exit Optionality 115%+ NRR Target

Use of Funds

45%
$5.4–6.75M
Product & Engineering
Core platform build across all 6 modules; AI/ML infrastructure; mobile app; FHIR integration layer
25%
$2.5–3M
Sales & GTM
Enterprise AEs, NPA conference presence, PACE TAC partnerships, channel development
20%
$2–2.4M
Clinical & Compliance
CCO hire, PACE regulatory expertise, CMS certifications, clinical advisory board
10%
$1.2–1.5M
Operations
Infrastructure (HIPAA/SOC2), legal, working capital, and contingency reserve

Why We Win

Deep domain expertise
Built by people who have lived inside PACE organizations. The product reflects real workflows, real regulatory requirements, and real financial pressures, not generic assumptions.
First-mover advantage
There is no incumbent to displace in the vertical SaaS sense. We are creating this category, and we are building at exactly the right moment.
Network effects
Every new PACE client enriches our data platform, improves our predictive models, and makes Grove PACE more valuable for every other client. This compounds over time.
Switching costs
Once a PACE organization builds its clinical, operational, and financial workflows on Grove PACE, switching costs are extremely high. NRR target is 115%+ as clients grow enrollment.
Timing
The market just had its biggest growth year ever. PE capital is flooding in, and new programs are making technology decisions right now. We are building at exactly the right moment.
Competitive moat
PACE regulatory expertise encoded into the product + proprietary data from operating across PACE programs + a team competitors cannot easily replicate.
The Brand

The story behind the name.

PACE is the only model in healthcare where love is not a metaphor. The relationship between a care team and their participants is built over years, across kitchen tables and day centre chairs. You cannot do PACE without love.

Every element of Grove PACE has meaning. Nothing is decorative. The tree, the hearts, the grove: each one is a deliberate choice that tells the same story: intelligence delivered with humanity, a platform that grows stronger with every organization that joins it.

The Tree

Our mark is a living tree, deeply rooted and always growing. The tree is Grove — the intelligence platform at the heart of everything we build. Grove PACE is its first expression: a complete operating system for PACE organizations. The roots are the platform. The trunk is the infrastructure. And from it, everything flourishes.

The Heart Leaves

Each color, a different capability: clinical care, compliance, enrollment, health plan operations, analytics, integration. And each heart is also the symbol of our AI — because in Grove PACE, intelligence is always delivered with humanity.

Grove

A grove is where trees live together, where individual strength becomes collective intelligence. Grove is Grove PACE's intelligence engine, and its name is deliberate. It doesn't stand apart from the platform. It grows from it, through it, and with every PACE organization that joins. As the network grows, Grove grows.

Why this matters
Most healthcare technology companies choose names that sound clinical, technical, or forgettable. We chose a living thing. Because what we are building is alive — it learns, it grows, and it gets better the more it is used. The brand is not a logo. It is a belief system.
The Founders

Two people who refused to accept the status quo.

We've spent our careers building technology that supports the people who care for others. Grove PACE isn't just a company; it's a conviction. That PACE clinicians deserve better. That PACE participants deserve better. And that the right technology, built by the right people, can make that happen.

Co-Founder
Product & Clinical Strategy · 18+ Years
"PACE participants deserve the same technology that supports every other corner of healthcare. That's not a product idea — it's a moral position."

A value-based care expert who has spent 18 years building products that clinicians actually use. She came to PACE three years ago and saw it clearly: the most complex care model in America, running on the least sophisticated technology. She didn't just observe the gap; she felt it, alongside every nurse, social worker, and IDT coordinator trying to do extraordinary work with inadequate tools.

Grove PACE is her answer to a question that wouldn't leave her alone: why does this sector — of all sectors — get left behind? Building this platform is her personal mission, and she brings to it a rare combination of deep clinical empathy, product craft, and VBC fluency that no competitor can replicate.

Value-Based Care Clinical Product Design PACE Operations 18+ Years
Co-Founder
Technology Architecture & Engineering · 18+ Years
"I've built enterprise platforms for health plans, providers, and everyone in between. I know exactly what it takes to build this, and I know we're the team to do it."

An enterprise technology architect with 18 years of building end-to-end systems that have fundamentally changed the trajectory of healthcare companies. He thinks in full stacks, not features, and understands the complete picture of what a healthcare organization needs: from the clinical workflow at the point of care to the health plan backend submitting encounters to CMS.

He has designed and orchestrated enterprise platforms for providers, payers, and integrated delivery networks, bringing that rare, full-spectrum fluency to Grove PACE. When he says this platform can be built, he's speaking from a career of doing exactly that, at exactly this scale.

Enterprise Architecture Health Plan Systems Provider Technology 18+ Years
Together, we are building something that has never existed, and we are doing it for the clinicians, coordinators, and care teams who show up every day for some of the most vulnerable people in America.
This product is not a pivot. It is not an experiment. It is a dream, one we have carried through 18 years of building technology for clinicians, and we are ready to share it with every PACE team in America. We want to make their day not just manageable, but genuinely extraordinary.
A world where every PACE organization can focus on what they do best — caring for their participants — because every operational, clinical, financial, and compliance function is handled by an invisible, intelligent system working perfectly in the background. That is Grove PACE.

The Vision. The Platform. Grove PACE.

Grove PACE Grove PACE

[email protected]  ·  thepaceos.ai  ·  grovepace.ai  ·  2026  ·  Confidential